Answers on questions

Commonly known questions

How does the trade happen?

After the purchase of the items in a short period of time you'll receive a friend invitation on Steam, Epic Games or PlayStation from our seller. After you accept the invitation, you'll receive your items that you purchased.

When will I receive my items?

Usually it takes us to process the purchase in 30-50 mins. But the time of the process can take up to 24 hours on the PC version and 72 hours on the PS version.

How can I get the number of my purchase?

To know the number of your purchase, you can look in your profile or in your email. After accepting the purchase you'll receive in your mail the number and the price of your purchase.

I didn't receive my items, what do I do?

Don't worry, the process takes up to 24 hours right after you paid for it. If you won't receive your items in 24 hours, please write in our online chat in the down-right angle or write to our email - help@dropshops.ru with the name "I didn't receive my items" and number of your purchase.

What if I don't like the items I purchased? Can I get my money back?

At this moment, the function is not available!

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